skktoc.com Logistics Policy
Welcome to purchase electronic products from skktoc.com, a subsidiary of Shanghai Lianghuan Technology Co., Ltd.! To ensure that you can receive the goods in a timely and accurate manner and enjoy a high-quality shopping experience, the logistics-related policies of this website are explained as follows. Please read carefully.
1. Shipping Policy
We promise free shipping for all products in the store. Regardless of the order amount or the number of products, you do not need to pay any additional transportation fees and can easily enjoy global delivery services!
2. Delivery Method
We cooperate with many internationally renowned logistics partners (such as DHL, FedEx, UPS, etc.) to select the most suitable logistics channel according to your delivery address and product characteristics to ensure safe and fast delivery of products.
3. Delivery Time
Within the UK: After the order is successfully placed and the payment is completed, it is expected to be delivered within 3-5 working days (special products or promotions may be slightly delayed during the promotion period, please refer to the prompt on the order page).
International delivery: Depending on different countries and regions, the delivery time is usually 7-15 working days. In case of customs clearance delays, holidays, force majeure and other factors, the delivery time may be extended. Please wait patiently.
IV. Package Tracking
After the order is shipped, you will receive an email notification containing the logistics order number. You can enter the logistics order number through the order details page or the official website of the logistics company to check the package transportation status in real time.
If the logistics information has not been updated for a long time or there are questions, please feel free to contact our 24-hour customer service team at any time. The contact information is as follows:
Tel: 18625788937
Email: service@skktoc.com
V. Receipt Notes
When the goods are delivered, please be sure to check the appearance of the package on the spot to see if it is intact, and check whether the quantity and model of the goods are consistent with the order. If you find that the package is damaged, the goods are missing or damaged, please refuse to accept the package and contact our customer service immediately.
If you cannot sign for it in person, you can entrust someone else to collect it on your behalf. The signing of the consignee is deemed to be your own signing. Any problems with the goods after signing for them must be handled according to the return and exchange policy of this website.
VI. Return Logistics
If you need to return goods, please contact customer service to obtain the return address: 5th Floor, Building 11, No. 6055, Jinhai Road, Fengxian District, Shanghai.
For returns due to product quality issues, we will bear the return shipping costs; for returns without quality issues, you must bear the return shipping costs yourself. Please choose a reliable logistics method when returning goods, and keep the logistics order number for easy inquiry.
VII. Other instructions
In the event of force majeure such as bad weather, natural disasters, policy adjustments, etc., logistics delays may occur. We will notify you in time and arrange delivery as soon as conditions permit.
The company reserves the right to interpret and revise this logistics policy, and the revised policy will be announced on the website. If you continue to use the services of this website, it will be deemed to accept the revised policy.
If you have any logistics-related questions, please feel free to contact us through the following methods:
Company name: Shanghai Lianghuan Technology Co., Ltd.
Company address: 5th Floor, Building 11, No. 6055, Jinhai Road, Fengxian District, Shanghai
Contact number: 18625788937
Email: service@skktoc.com
Shanghai Lianghuan Technology Co., Ltd. will wholeheartedly provide you with efficient and reliable logistics services, making your shopping trip more worry-free and assured!
